Hello & Welcome!
You are our type of customer you read and you do your research. Not as many people as you would think actually visit this page, which would be surprising of a regular web based company but not us. Over 50% of our business is referral (as bathrooms and backsplashes stand for decades as a testimonial to our quality) and repeat business. You are most likely here as a new customer, so again welcome. This page tries to capture some of the reviews that are in the market place about us. We have a BBB A+ rating and four years running Houzz.com Service Excellence award. The rest is revealed below. Thank you and enjoy your reading and research.As of 2016 we became the first in our industry to be a Google Trusted store (not an easy accomplishment, our competitors are constantly trying but cannot achieve the high rating set by Google). You can find hundreds of up to date reviews there also.
At The Builder Depot we are passionate about not just meeting but exceeding our customers’ expectations. We sell premium boutique designer home improvement products for a fraction of the cost compared to specialty tile and stone retailers.
We have many reviews all over the internet having being in business over a decade you tend to build up a few. Here are just a selection below from eBay and Amazon.com. Please email us at sales@thebuilderdepot.com if you wish to see more reviews. We also have a page on our blog dedicated to room scenes -click here- of our actual products installed.
Reviews
Click here to see more Google Trusted Store reviews.
February 3, 2018
"Ordered marble tiles for a kitchen backsplash. I couldn't find lower prices for these specific tiles online or in any big box retailer. Free shipping and only took three days to arrive. Would recommend TheBuilderDepot to anyone."
January 26, 2018
"Easy to order. Arrived as promised. Quality is excellent and the price phenomenal. Price could not be beat and I tried!"
January 18, 2018
"I've ordered from them multiple times - and they're great. Everything arrives well packaged, on time, and their prices can't be beat!"
November 20, 2017
"The service was excellent! Super fast shipping and a great product."
December 7, 2017
"Best customer service ever!!! So quick in answering my questions and emailing. Shipping was FAST and easier than I expected receiving a pallet of tile. My kitchen look s amazing and I have recommended them already to many friends."
December 17, 2017
"The staff is extremely helpful, cooperative, understanding and responsive. Ben Mize (Customer service) puts new meaning into the word 'service' Ben took pictures of carrara basketweave and field tiles f to allow me to see background coloration and was great with follow-up after the order shipped. It was the first time I've ever ordered stone/tiles on-line and a wonderful experience....Great team, great prices - the perfect combination!"
Reviews
Click here to see more eBay reviews from our Blog.
Jun 20, 2013
"Absolutely beautiful backsplash! Thank you!"
May 31, 2013
"Super fast shipping! Thanks!! Great item!"
May 23, 2013
"Thank you. Great transaction great product."
May 18, 2013
"Very beautiful. I love it!"
May 14, 2013
"Excellent service - extremely helpful. A+++"
Nov 2, 2012
"Excellent product and service! A+++"
Reviews
Click here to see more Amazon reviews from our Blog.
August 24, 2012
" I love the product!"
April 13, 2012
"There was a mistake in shipping costs, which the seller corrected immediately upon notification. Great, timely communication. Beautiful products. Excellent seller. I will do business again."
December 10, 2011
"A PLUS SELLER!!!!!!!!!!!"
December 4 2011
"Delivered on time. Package wasn't damaged and the product was exactly what I ordered. Very pleased with the service."
December 2, 2011
"Great."
November 14, 2011
"Perfect Seller."